Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Silicon Youth LLC, a New York limited liability company ("Silicon Youth," "SY," "Company," "we," "us," or "our"), governing your access to and use of our website, applications, platform, and services (collectively, the "Services").

By accessing or using our Services, creating an account, submitting an application, clicking "I agree," or otherwise indicating acceptance, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

Silicon Youth operates as a business enablement platform and creative services agency with a film and production heritage, offering services across nine domains — Formation, Finance, Digital, Creative, Production, Talent, Operations, Communications, and Membership.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice or liability. The specific services provided to you will be governed by any separate agreements, statements of work, or contracts entered into between you and Silicon Youth.

By using our Services, you represent and warrant that:

• You are at least 18 years of age (or 16 with verified parental consent for talent representation)
• You have the legal capacity to enter into binding contracts
• You are not prohibited from using our Services under applicable law
• You have not been previously suspended, removed, or banned from our Services
• All information you provide is accurate, current, and complete
• You will maintain the accuracy of such information
• If acting on behalf of an organization, you have authority to bind that organization

We reserve the right to suspend, disable, or terminate accounts at our sole discretion, including but not limited to cases of suspected fraud, violation of these Terms, or inactivity. You may not transfer your account to any other person or entity without our prior written consent.

6.1 Email Communications

You consent to receive electronic mail regarding:

• Account verification, multi-factor security alerts, and transactional notices
• Application status updates and onboarding communications
• Contract documents and opportunity notifications
• Service announcements, policy updates, and legal notices
• Marketing communications and promotional materials (with separate consent)

6.2 SMS Text Messaging & Multi-Factor Authentication (Twilio A2P 10DLC)

When you enroll in Multi-Factor Authentication (MFA), request account verification passcodes, or interact with our customer support platform, you consent to receive recurring automated SMS text messages from Silicon Youth LLC via Twilio.

• Use Cases: Verification OTP codes, 2FA challenges, security alerts, and customer support status follow-ups.
• Frequency: Message frequency depends on user authentication frequency, security events, and support interactions.
• Cost: Standard message and data rates may apply depending on your wireless carrier plan.
• Opt-Out (STOP): You may opt out of receiving SMS text messages at any time by replying STOP to any SMS message sent by Silicon Youth. You will receive one final message confirming your opt-out.
• Help (HELP): For assistance with text messaging, reply HELP to any message, call +1 (646) 703-0298, or contact support@siliconyouth.com.

6.3 Voice Calls & Branded Calling

For account support, outpatient follow-up, or identity onboarding, Silicon Youth LLC and Twilio may place voice calls to your registered phone number. Calls may display our verified branded caller ID ("Silicon Youth Support").

Electronic Signature Consent: You agree that your electronic signature on agreements, contracts, and other documents has the same legal force as a physical signature.

Where offered, Silicon Youth provides representation services for actors, models, content creators, and production crew. Additional terms apply to talent representation:

• Non-Exclusive Representation: Unless otherwise specified in a separate agreement, representation arrangements are non-exclusive unless you sign an exclusive representation agreement.
• Commission Structure: Commission rates are specified in your representation agreement. We earn commission only when you earn income.
• No Employment Guarantee: We do not guarantee any specific number of bookings, auditions, or income. Representation is not a promise of employment or specific opportunities.
• Professional Conduct: Represented talent must conduct themselves professionally. Unprofessional behavior may result in termination of representation.
• Availability & Updates: You must maintain accurate availability and notify us promptly of changes that may affect your representation.

By submitting an application to our platform, you agree that:

• All information provided is true, accurate, complete, and not misleading
• You have the right to submit all materials (photos, videos, documents) and they do not infringe third-party rights
• You consent to identity verification through our third-party provider (Didit), including submission of government identification and biometric data (see our Privacy Policy)
• Application submission does not guarantee acceptance or representation
• We may reject any application at our sole discretion without providing a reason
• Rejected applications may be retained for compliance purposes and to allow future reapplication
• You grant us a license to use your submitted materials for evaluation purposes

You agree NOT to use the Services to:

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account, cancellation of any agreements, and legal action where appropriate.

"User Content" means any content you submit, post, upload, or transmit through our Services, including photographs, videos, portfolios, profiles, resumes, messages, and other materials.

You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not violate any third-party rights (copyright, trademark, privacy, publicity)
• Your User Content does not contain illegal, harmful, or objectionable material
• You have obtained all necessary consents and releases for any individuals appearing in your content

We may remove or disable access to any User Content at our sole discretion, including content that violates these Terms or that we deem harmful, objectionable, or otherwise inappropriate.

The Services and all content, features, and functionality (including all information, software, text, displays, images, video, audio, design, selection, and arrangement) are owned by Silicon Youth, its licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

"Silicon Youth," "SY," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Silicon Youth or its affiliates. You may not use such marks without our prior written permission.

Certain Services require payment of fees. By purchasing or subscribing to paid Services, you agree to pay all applicable fees and taxes. Specific fee structures are detailed in service agreements and our pricing pages.

• Payment Processing:Payments are processed through Stripe. We do not store raw credit card data — payment information is tokenized through Stripe's PCI DSS-compliant infrastructure.
• One-Time & Subscription: We support both one-time purchases and recurring subscriptions via Stripe. Subscriptions automatically renew unless cancelled before the renewal date; you may cancel through your account settings.
• Refunds: Unless otherwise specified or required by law, fees are non-refundable. Specific refund policies may be detailed in service agreements.
• Price Changes: We may modify pricing at any time. Price changes for subscriptions take effect at the next renewal period following notice.
• Talent Commissions: Where talent representation applies, commissions are handled per the terms of the applicable Representation Agreement.
• Late Payments: Late payments may incur interest charges and may result in suspension of Services.

Our Services integrate with third-party providers that have their own terms and privacy policies. We are not responsible or liable for the availability, accuracy, content, products, or services of third parties, and your use of them is at your own risk. The key third-party services we integrate with are:

• Auth0 — Authentication, single sign-on, and identity management
• Supabase — Postgres data storage (US region) with row-level security
• Stripe — Payment processing (one-time and subscription billing)
• Didit — KYC/AML identity verification via a hosted flow
• PostHog — Product analytics
• Vercel Analytics — Web/usage analytics
• Resend — Transactional email delivery
• Twilio — Telecommunications, SMS text messaging (MFA & security), and Branded Calling customer support
• Vercel — Website hosting and content delivery

Without limiting the foregoing, we do not warrant that:

• The Services will be uninterrupted, secure, or error-free
• Any defects will be corrected
• The Services are free of viruses or harmful components
• The results from using the Services will meet your requirements
• Any talent representation will result in bookings, income, or specific opportunities

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

The limitations in this section apply regardless of the legal theory on which the claim is based (contract, tort, negligence, strict liability, or otherwise). Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.

You agree to defend, indemnify, and hold harmless Silicon Youth, its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any applicable law or third-party rights
• Your User Content
• Any false, misleading, or fraudulent information you provide
• Your conduct during any bookings, productions, or engagements facilitated through our Services
• Any dispute between you and any third party, including clients or other users

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with us in asserting any available defenses. You may not settle any claim without our prior written consent.

Effect of Termination:

• Your right to use the Services will immediately cease
• We may delete or retain your data as described in our Privacy Policy
• Provisions that by their nature should survive (including disclaimers, limitations of liability, indemnification, and arbitration) will survive termination
• Any outstanding fees remain payable
• Talent representation agreements may have separate termination provisions

These Terms and any dispute arising from or relating to these Terms or your use of the Services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.

Subject to the arbitration provisions below, any legal action or proceeding arising under or relating to these Terms shall be brought exclusively in the federal or state courts located in New York County, New York, and you consent to personal jurisdiction and venue in such courts.

19.1 Agreement to Arbitrate

You and Silicon Youth agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services (collectively, "Disputes") will be resolved exclusively through binding individual arbitration rather than in court, except that:

• You may assert claims in small claims court if your claims qualify
• Either party may seek injunctive relief in court to prevent irreparable harm

19.2 Arbitration Rules

Arbitration will be conducted by JAMS under its Comprehensive Arbitration Rules and Procedures (or Streamlined Rules for claims under $250,000). The arbitration will be held in New York, NY, unless you and Silicon Youth agree otherwise. The arbitrator's decision will be final and binding.

19.3 Class Action Waiver

19.4 Opt-Out

You may opt out of this arbitration agreement by sending written notice to legal@siliconyouth.com within 30 days of first accepting these Terms. Your notice must include your name, address, email, and a clear statement that you wish to opt out of arbitration. If you opt out, the Governing Law and jurisdiction provisions will apply.

19.5 Severability

If the class action waiver is found unenforceable, then the entirety of this arbitration provision shall be null and void. If any other provision of this arbitration agreement is found unenforceable, the remaining provisions shall remain in effect.

Headings: The section headings in these Terms are for convenience only and have no legal effect.
Language: These Terms are written in English. Any translations are provided for convenience only, and the English version controls.

We reserve the right to modify these Terms at any time at our sole discretion. If we make material changes, we will notify you by:

• Posting the updated Terms on this page with a new "Last Updated" date
• Sending an email to your registered email address
• Displaying a prominent notice on our website or within the Services

Material changes will be effective 30 days after posting, unless we indicate otherwise. Your continued use of the Services after any changes indicates your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.

For questions, concerns, or notices regarding these Terms:

Notices to Silicon Youth: Any notices required under these Terms must be sent to the address above or to legal@siliconyouth.com. Notices are deemed received upon personal delivery, the next business day after sending by overnight courier, three business days after mailing by certified mail, or upon confirmed delivery of email. See also our Privacy Policy.

Silicon Youth maintains the following compliance and security commitments to protect your data and ensure the integrity of our platform:

• Encryption: Sensitive data is encrypted in transit (TLS) and at rest.
• Access Controls: Row-level security (Supabase RLS) and least-privilege access ensure data access is limited to authorized roles.
• Assessments: We review our security posture as our platform evolves.