(native Japanese) Customer Support Consultant (Japan, fully remote) Job at SupportYourApp, Delaware, OH

VnhLdU5jSVZIS1Z0cWVjN2VaVmZTMGp6RVE9PQ==
  • SupportYourApp
  • Delaware, OH

Job Description

**Passionate about the world of tech?**

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

**What you will do:**

* Provide exceptional customer support via chats, and emails
* Build positive and long-lasting relationships with customers
* Meet team KPIs
* Always be up-to-date with cutting-edge technology
* Securely work with customers’ sensitive information
* Apply the latest and greatest customer happiness practices
* Maintain working knowledge of our client’s products and services
* Communicate with developers and other departments of various IT companies

**What you need to succeed in this role:**

* **Native Japanese** and English communication skills
* At least **6 months of experience** in a customer support role
* Analytical and research skills
* Positive and responsible attitude
* Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

**Will be a great plus:**

* Experience with CRM systems
* Experience in crypto/finance

**Benefits and Perks:**

* Flexible schedule
* Opportunity to work fully remotely
* Inclusive international environment
* Compensation in USD
* Good bonuses for referring friends
* Paid intensive training and probation
* Work-life balance
* Responsive management interested in your growth and long-lasting cooperation
* Greenhouse conditions for self-development

**Who are we?**

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills!

**DISCLAIMER**

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Tags

Full time, Remote job, Home office, Trial period, Flexible hours,

Similar Jobs

SonicJobs

Lead Animal Behavior and Shelter Programs Manager Job at SonicJobs

 ...passion for the animals we serve. What youll do: Help animals in need! Our highly skilled technicians play a crucial role in our program, working as a team with CM veterinarians and assistants to provide essential services to the pets and rescue animals that need us most... 

MH Energy

Class B Local Flatbed Delivery Driver Both CDL A and CDL B Openings Job Job at MH Energy

Class B Local Flatbed Delivery Driver Both CDL A and CDL B Openings JobTransport and unload various types of products using flatbed and driver helper. CDL A or B openings available, Hazmat a plus, but not required. Minimal experience needed, but must have city driving... 

Land of a Thousand Hills Coffee

Coffee Shop Manager Job at Land of a Thousand Hills Coffee

 ...Land of a Thousand Hills Coffee is seeking an experienced manager to craft beautiful coffee. LTH Coffee is a direct seed-to-cup company meaning we collaborate directly with Rwandan coffee farmers, operate two washing stations in-country, roast in Atlanta, and serve communities... 

Agape Hospice

Medical Social Worker MSW Job at Agape Hospice

 ...Full Time with On-call JOB DESCRIPTION SUMMARY The medical social worker contracted or employed through the organization is responsible for the implementation of standards of care for medical social work services and for adherence to all conditions in the Service or... 

Live Nation Entertainment, Inc.

Production Runner - MIDFLORIDA Credit Union Amphitheatre Job at Live Nation Entertainment, Inc.

 ...Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB A runner assists in fulfilling the needs of the production department and most commonly includes running errands under the direction of the venue or tour production...