Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

Vnhhc09zVVNHNkJ0cmVZK2VaOWNTay8yRVE9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Work from home, Flexible hours,

Similar Jobs

SupportYourApp

(native Japanese) Customer Support Consultant (Japan, fully remote) Job at SupportYourApp

**Passionate about the world of tech?** What if you had a chance to be a part of the worlds leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying...

Intellibus

Admin Assistant - Work From Home Job at Intellibus

[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay - As an Admin Assistant you'll: Prepare new hire paperwork; Coordinate orientation sessions for new employees and ensure a smooth onboarding experience; Maintain and update employee records... 

Xtream Adminz

Remote Healthcare Recruiter Job at Xtream Adminz

 ...JOB DESCRIPTION We are looking to add a few new recruiters to our team. Preferably recruiters with a min of 1 year of experience, with...  ...to welcoming new recruiters who may not have experience in healthcare recruiting but have experience in other related fields such as... 

Willow Run Foods

CDL A Delivery Driver Job at Willow Run Foods

 ...and receive: $5000 to $7500 Sign On Bonus for qualified CDL A licensed truck drivers A fantastic pay package including...  ...The Company. DON'T HAVE YOUR CDL A?? We offer FREE PAID CDL A truck driver training and a $1000 RETENTION BONUS Learn how to drive a big... 

Okana Resort

Laundry Attendant Job at Okana Resort

 ...vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Join us as a Laundry Attendant as part of our Housekeeping team to launch this world-class property. Our employees are Experience Curators who are...