Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
...the day to day maintenance and support of pneumatic systems on offshore production platforms in order to minimize or resolve downtime.... ...weather and temperature extremes. Offered Benefits ~401(k)~ Medical, dental and vision insurance ~ Basic Life, AD&D, Short- and...
Innova Solutions is immediately hiring for an Security Credential Specialist/Administrative Assistant/ReceptionistPosition type: Fulltime / ContractDuration... ..., religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental...
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...Job Description Stability Healthcare is seeking a travel nurse RN Infusion for a travel nursing job in Charleston, South Carolina. Job Description & Requirements ~ Specialty: Infusion ~ Discipline: RN ~ Duration: 13 weeks ~40 hours per week ~ Shift: 8...